CONTENT MODELING WEEKLY LESSON
Creating a Simple Chatbot Content Model
A Chatbot is a great feature to offer on your website for providing better service to your customers while at the same time scaling your customer support department without adding more agents. In this lesson, we're going to create a simple content model that will allow you to create conversations that will guide your customers to the right solution.
Patrick Jones - Course author
Marcelo is passionate about content modeling, so much so, he spends his weekends creating content models for fun! Yes, we know, he needs to get a real hobby! He's also very interested in content governance, content architecting and headless CMS technologies. As a Senior Content Solutions Architect at ServiceTitan working in the Product organization, he designs content models that are scalable, support single source of truth and are friendly both to developers and content authors alike.
Content Modeling Weekly
This lesson is part of a full course focused on content modeling. Stay up to date on the latest techniques in content modeling by watching real world content modeling examples, then use the content model Miro boards and adjust for your own projects. New free lessons added weekly!
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