About Kristen Dunne

Technical Customer Success Manager @ Cloudinary
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Patrick Jones - Course author
Kristen works to enable small and medium customers to get the most out of their relationship with Cloudinary. Being a Technical Customer Success Manager involves first understanding the technical aspects of a business - the infrastructure and systems in place which build out their digital media experience. Then, using this knowledge to collaborate on a plan to bring value through applicable use cases. Each customers' goals are unique, always requiring a different set of best practices. Kristen loves working through this puzzle each time!

Prior to Cloudinary, Kristen worked with on-premises customers at a software company providing a document management platform. She focused on support, implementation, team management and project management.

She has been involved with technology from an early age through different programs and volunteer opportunities. 


An Overview of Media Manipulation and Transformation
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